Privacy Policy & General Conditions


We, Bianca Baltus and Paul den Heijer of Appartement Heijerhof, located at Haid 10, Appartement Top 6, 5602 Wagrain, Austria ( are responsible for the processing of personal data as shown in this privacy statement. We can be reached via

Personal data that we process:

We process your personal data because you use our services and / or because you provide this information to us yourself. We process the following personal data: first name, last name, gender, date of birth, place of birth, address, telephone number, e-mail address, passport / ID number.

Special and/or sensitive personal data that we process:

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from their parents. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we collected personal information about a minor without this permission, please contact us via and we will delete this information.

For what purpose and on what base we process personal data:

We process your personal data for the following purposes: handling your payment, sending our newsletter and/or brochure, to be able to call or e-mail you if necessary to carry out our services, to inform you about changes of our services and products. We also process personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making

We do not make decisions about matters that can have (significant) consequences for people based on automated processing. These are decisions taken by computer programs or systems, without involving a person.

How long do we keep personal data?

We are obliged to keep your data for 7 years, because we are obliged to do this to the municipality of Wagrain in the context of the tourist tax.

Sharing of personal data with third parties

We do not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.

Cookies or similar techniques that we use:

We do not use cookies or similar techniques.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Blacken your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we secure personal data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact us at